Customer Support Channels
A 1–hour Response Guarantee
Supplying top quality support on time is our top priority, so we support each web hosting plans plan with a 1–hour ticket response warranty. Once you fill in a ticket or send us an e–mail, our client support crew will try their best to provide the most acceptable resolution for your case and to offer guidance quickly.
A Top–quality Support Service
You’re able to write to us 24x7x365 with any query you’ve got associated with DIY Websites’s offerings. We have professionals on duty all the time to deliver solutions at any time needed. You’re able to use the ticketing system or send us an e–mail at any time, alternatively you can pick up the phone or use the live chat within business hours.
An Intuitive Help Section
We have built–in a thorough education base into the Control Panel to help you to acquire helpful step by step guidelines whenever you want. Each part of the Control Panel has its own contextual help area offering a list of how–to content articles. We have also prepared instructional videos to give you a greater idea of just how to carry out any given activity.