Q: Why should I transfer my website? What does web site migration involve?
A: When your current hosting provider can no longer meet the demands of your web site, or when you go through frequent downtime, or if you are forced to wait for hours for the support team to respond back to you, it might be a smart idea to change your web hosting provider, i.e. to migrate all the files for your sites as well as your databases from your current provider to your future provider. At DIY Websites, we realize that this can often be hard and time–consuming. This is the reason why we’ll perform all that for you at no cost!Our highly accomplished technical staff representatives will move your website content from your current provider to us. Our technicians have got lots of experience with web site migration and are able to handle everything – from an average WordPress–driven blog or Joomla™ CMS–based web site, to an extremely complex, custom–made application.
Q: How much time will it take for my site to be migrated to your platform?
A: We try to accomplish all web site migrations ASAP. Nevertheless, we do not have a fixed time frame for web site migrations. There are various variables that you need to take into account – the actual size of your site and the workload of our website migration team, etc. We always strive to implement each migration in less than 48 hours. With less sizeable sites, our team typically manages to finish within 24 hours.
Q: What info will I be asked to provide to your Website Migration Department?
A: We do not gather any private info. We will require, however, the login information for your current web hosting account and the name of the web site that you would like to move.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my site be unavailable during the migration?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the migration is done, we will make sure that everything is working properly and that the integrity of your web content is not affected before informing you that the migration is over. After that, we will instruct you how to transfer the domain name over to your web hosting account with us and how to modify the DNS settings.
Q: Will my old web hosting provider need to provide any info/assistance?
A: No. Aside from your login credentials for the Control Panel, we will not require anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.